Remote IT Infrastructure Services

Enterprise IT Expertise.Delivered Remotely.

Specialists in Remote Support for your Company's Critical Infrastructure. From Servers and Storage to Networking, Cybersecurity, and Enterprise Applications.

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Secure
and Encrypted Access

Certified
Experts

Global 24/7
Support

Servers

Storage & SAN

Backup & DR

Virtualization

Networking & Security

JD Edwards

Our Remote Services

Specialized Services for Every Component of Your IT Infrastructure

Remote Support for IBM Power, AIX, and Linux Servers

Administration, Troubleshooting, Performance Optimization, and Specialized Maintenance.

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Storage and SAN Management

Enterprise Storage Management, SAN, LUNs, Replication, Performance, and Availability.

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Backup and Disaster Recovery

Data Protection, Backup, Disaster Recovery, and Business Continuity.

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PowerVM and VMware Virtualization Support

Implementation, Administration, and Optimization of Enterprise Virtual Environments.

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Network Support, Management, and Cybersecurity

Design, Configuration, Monitoring, Optimization, and Protection of LAN, WAN, and Wi-Fi Networks.

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Oracle JD Edwards Support and Consulting

Administration, Functional Support, CNC, Development, and Specialized Consulting.

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We Support You from Start to Finish

01. We Analyze

We understand your Environment, Needs, and Business Objectives.

02. We Design

We design the appropriate Technology Strategy and Solution.

03. We Implement

Our Experts implement and configure the Solution according to Best Practices.

04. We Support

We provide Continuous Support, Monitoring, and 24/7 Optimization.

Experience That Delivers Results

15 Years

of Experience in Enterprise IT Infrastructure Support.

Certified Experts

Certified in Leading Technologies in the Market.

Global Support

Remote Support from Ecuador for Businesses Worldwide.

Guaranteed Security

Secure, Confidential Access under Strict Security Standards.

Technologies We Work With

Aruba

Frequently Asked Questions

Get Answers to Your Remote Support Questions

What Remote Services Does ECOIT Offer?+

Remote Support for IBM Power/AIX/Linux Servers, Storage and SAN, Backup and Disaster Recovery, Virtualization, Networking and Cybersecurity, and Oracle JD Edwards Consulting.

What Technologies and Platforms Do You Support?+

We work with IBM, Lenovo, Cisco, Aruba, Red Hat, VMware, Veeam, and Sophos, among other Leading Enterprise Platforms.

How Do You Ensure Secure Remote Access?+

We use encrypted connections, controlled access, and protocols aligned with Enterprise Security Standards.

Which Countries Do You Provide Remote Support In?+

We provide Remote Support from Ecuador to Businesses throughout the region and internationally.

What Are Your Remote Support Hours?+

We provide 24/7 Support for Critical Incidents, as well as scheduled hours for Maintenance and Projects.

Does Remote Support Replace On-Site Support?+

Not necessarily; Remote Support complements On-Site Support and can resolve most cases without the need for a physical visit.

How Can I Request Remote Support?+

You can email us at informacion@ecoitarq.com or use the "Talk to a Specialist" button to have an engineer contact you.

Do You Offer Contract-Based Support or Project Services?+

Yes, we offer ongoing Support Plans as well as on-demand services for specific Projects.

Do You Need Specialized Support?

Our Engineers are ready to help you with your IT Infrastructure, wherever you are.

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Fast Response No Commitment Customized Solutions